Privacy Policy


Kendraio is an international media, technology, academic and industry alliance backed by international governments. The mission is to foster an open distributed marketplace for digital media (including films, music, images, games and text).

This Policy explains:

  • What personal data we receive from you through this website or other other means of contact (including phone, SMS, email, post and other correspondence, or in person)
  • What we do with your personal data
  • What your options are to control what we do with your personal data

Please note that:

  • “Personal Data” means any information relating to an identified or identifiable person
  • We process this data on the basis of your consent
  • By using our website, you’re agreeing to be bound by this Policy
  • We may change this Policy sometimes (see “Policy Updates”) so please check this page occasionally to ensure that you’re happy with any changes

Any questions should be addressed to the Kendraio Data Protection Officer at:




How and why we collect information about you

We obtain information about you when you view our website, register for one of our services, or contact us about products and services. We do this in order to improve the services we offer.

What information we collect about you


A cookie is a small data file, which often includes a unique identifier that is sent to your web browser from a website’s computer and is stored on your device.

When you visit this website, the pages and images you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking for a cookie left there on the last visit.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this website, or indeed any other website, you can do this through your browser settings. Each browser is different, so check the Help menu of your browser to find out how to change your cookie preferences.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of this website.

The cookies we use

Name: dc_gtm

Source: Google Analytics

Expires: With browser session

Purpose: To restrict the volume of data sent to Google

Name: _ga

Source: Google Analytics

Expires: 2 years

Purpose: To distinguish users

Name: _gid

Source: Google Analytics

Expires: 1 day

Purpose: To distinguish users

Name: has_js

Source: Kendraio website

Expires: With browser session

Purpose: To record whether the browser has JavaScript enabled, which allows additional functionality

Google Analytics is a service we use to monitor traffic levels on the site and its pages. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Find out information on how to reject or delete Google’s cookies.

Third Party cookies

During your visit, you may notice some cookies that are not related to this site. When you visit a page on our site which contains content embedded from another site, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third-party websites for more information about these.

Other sources of information

Kendraio App

Kendraio App ( is a dashboard management tool which integrates with third-party services via their APIs to enable users to interact with those services directly. In most cases it is necessary for users to grant API access to Kendraio App for certain rights so that they can use Kendraio App as a client for the service's API. Kendraio App is an app and not a service, so all the data that is granted access to by the user is only able to be seen by that same user.

Specific service cases

YouTube: Kendraio App asks the user to grant access to the following YouTube permissions in order to function correctly and provide the user with the ability to access, list and modify their videos on their own YouTube channel: email, profile, openid, ../auth/youtube, ../auth/youtube.force-ssl.

To use YouTube's API, you must agree to the YouTube Terms of Service, and the Google Privacy Policy. If you connect with your YouTube account, you can manage your permission later at your Google Security Settings.

Kendraio App permits user created Flows to be shared as Flow low-code and/or links. Flows may only store public YouTube data for less than 30 days at a time. Before this duration is reached, the data must be refreshed or deleted. This does not affect your own personal use of your own private account data. For example, storing a list of your own most popular YouTube videos is allowed.

Kendraio User Registration: You can register for an account with Kendraio that lists you as a participant in the initiative. When registering you will be asked to supply the following information:

  • A chosen username for this service
  • Full name
  • Email Address
  • Country
  • Organisation (if relevant)

Offline contacts: When you contact us offline (eg by phone, post, or in person), we may take details including:

  • Your name
  • Your e-mail address
  • Your postal address
  • Your phone numbers
  • Your company references (if relevant)

What we do with your information

Data retention

We keep your personal data as long as you are a registered member of Kendraio.

If you are not a member of Kendraio then we only keep your data for 14 Months.

Data processors

We may send your information to various data processors, including:

Third party: Alphabet Inc., Mountain View, USA

Purpose: Google Analytics and Google Tag Manager functionality for the Kendraio website

Third party: Amazon Web Services Inc.Seattle, USA

Purpose: Cloud storage for Kendraio website backups

Third party: The Rocket Science Group, Atlanta, USA

Purpose: Email newsletter functionality, using MailChimp service

Third party: Digital Ocean

Purpose: Hosting for the Kendraio website

Security precautions and risk mitigation

We take precautions to protect your personal data, including:

  • Data minimisation – we don’t request unnecessary data or hold it for longer than needed.
  • Data anonymisation – where necessary, we alter data so that it does not identify individuals.
  • Transparency – documents such as this privacy policy should make it clear and unambiguous as to what we do with your data.
  • Creating and improving security features on an ongoing basis

How you can control our use of your information

For any questions or requests, please contact the Kendraio Data Protection Officer as listed above.

You can ask us what personal data we hold about you

This includes:

  • How it is processed
  • Where we got it from
  • Where it goes
  • How long it is retained
  • Whether it is used for automatic decision-making or profiling

There is no charge for the first request, and we will respond within one month. More details on your rights are here.

You can ask us to change the personal data we hold about you

Amend the data: You can ask us to correct any personal data we hold on you.

Erase the data: You can ask us to delete any personal data we hold about you, under the “right to be forgotten”.

Object to or restrict processing of the data: You can object to our processing of your personal data, or restrict certain types of processing.

Transfer the data: You can ask us for a copy of your personal data for re-use elsewhere. We will provide the personal data in a structured, commonly used and machine-readable form, such as CSV files.

Policy updates

  • 2020.05 – This version
  • 2018.05 – First version